To provide efficient, welcoming, and high-quality administrative support to the school office. As the first point of contact for parents, visitors, and pupils, you will play a key role in maintaining smooth daily operations, managing pupil attendance, and supporting senior staff with administrative tasks.
Key Responsibilities & Duties
1. Front of House & Reception
- Act as a point of contact for parents, visitors, and contractors, ensuring a warm, professional, and secure welcome.
- Manage incoming phone calls, emails, and general queries, resolving issues or directing them to appropriate staff.
- Maintain visitor sign-in logs and ensure all safeguarding/security badges are checked and issued.
- Maintain accurate pupil records on the school management system
- Process incoming/outgoing mail, deliver messages to classrooms, and manage office supplies inventory.
- Assist with the administration of school trips, extra-curricular clubs, parents' evenings, and special events.
Person Specification: Experience & Skills
Essential
Proven experience in an administrative, receptionist, or customer-facing role.
Strong written and verbal communication skills with a confident, polite phone manner.
High proficiency with standard software (Microsoft Office: Word, Excel, Outlook).
Ability to prioritize tasks, work under pressure, and manage interruptions calmly in a busy environment.
High standard of discretion and strict adherence to confidentiality and GDPR guidelines.
Desirable
Experience working in a school or educational setting.
Familiarity with school management software (e.g., SIMS, Arbor, Bromcom, ParentPay).
Valid First Aid at Work / Paediatric First Aid qualification.…To provide efficient, welcoming, and high-quality administrative support to the school office. As the first point of contact for parents, visitors, and pupils, you will play a key role in maintaining smooth daily operations, managing pupil attendance, and supporting senior staff with administrative tasks.
Key Responsibilities & Duties
1. Front of House & Reception
- Act as a point of contact for parents, visitors, and contractors, ensuring a warm, professional, and secure welcome.
- Manage incoming phone calls, emails, and general queries, resolving issues or directing them to appropriate staff.
- Maintain visitor sign-in logs and ensure all safeguarding/security badges are checked and issued.
- Maintain accurate pupil records on the school management system
- Process incoming/outgoing mail, deliver messages to classrooms, and manage office supplies inventory.
- Assist with the administration of school trips, extra-curricular clubs, parents' evenings, and special events.
Person Specification: Experience & Skills
Essential
Proven experience in an administrative, receptionist, or customer-facing role.
Strong written and verbal communication skills with a confident, polite phone manner.
High proficiency with standard software (Microsoft Office: Word, Excel, Outlook).
Ability to prioritize tasks, work under pressure, and manage interruptions calmly in a busy environment.
High standard of discretion and strict adherence to confidentiality and GDPR guidelines.
Desirable
Experience working in a school or educational setting.
Familiarity with school management software (e.g., SIMS, Arbor, Bromcom, ParentPay).
Valid First Aid at Work / Paediatric First Aid qualification.WWWWW…