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Family Liaison Officer

Family Liaison Officer

28th September start
Full Time
Posted 1 day ago
Expiring 18th December
Bournemouth, Christchurch and Poole, Southampton
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Job description

We are seeking an experienced, resilient and compassionate Family Liaison Officer to provide dedicated pastoral and administrative support to promote positive attendance, behaviour and pupil wellbeing. Working closely with the Pastoral Team, Vice Principal (DSL) and SENDCo, the postholder will support early identification of barriers to learning, contribute to strategies that improve attendance and engagement, and ensure accurate monitoring and recording of key pupil information. The role will also support effective communication with families and partner schools, as well as the coordination of EHCP annual reviews and other pastoral and administrative processes. The role includes: • To be the first point of contact for any parent/carer who has an issue with regard to attendance and safeguarding. • To get to know the families and young people and be proactive in dealing with any barrier to learning before it happens. • To have an up-to-date picture of every identified young person at the academy and keep up to date with any issue relating to a young person’s educational experience. • To liaise with any other academy teams as necessary, to inform them of any issues that relate to the service they offer for any identified young people and monitor the process to ensure the correct strategies are in place. • To ensure that all parents/carers are communicated with using as many appropriate mediums as possible. • To identify any concerns, such as child protection issues, to the Designated Safeguarding Lead/Vice Principal when appropriate work closely with the VP/AVP/SENDCo Pastoral Team and other staff to ensure effective administration of the Academy’s Safeguarding Policy and strategy. • To support the Vice Principal with a schedule of academy outreach sessions and methods; this to be presented to the Vice Principal with a view to on-going implementation. Full job description available on request. We are looking for someone who is: • Passionate about improving outcomes for children with Autism and SEMH needs • Calm, resilient and able to remain solution-focused under pressure • Skilled in building positive relationships with pupils, families and colleagues • Confident in supporting and guiding others • An excellent communicator with strong interpersonal skills • Committed to inclusion, consistency and high expectations for all pupils • IT skills • Familiar with Team Teach or other behaviour support programmes Experience within Safeguarding, SEMH, SEND, pastoral support, behaviour support, youth work, education or care settings would be highly advantageous.
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Latest 5 jobs in Southampton

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  • Family Liaison Officer
    SEN School school in Bournemouth, Christchurch and Poole • Full Time
    28 Sep - 18 Dec 2026
    We are seeking an experienced, resilient and compassionate Family Liaison Officer to provide dedicated pastoral and administrative support to promote positive attendance, behaviour and pupil wellbeing. Working closely with the Pastoral Team, Vice Principal (DSL) and SENDCo, the postholder will support early identification of barriers to learning, contribute to strategies that improve attendance and engagement, and ensure accurate monitoring and recording of key pupil information. The role will also support effective communication with families and partner schools, as well as the coordination of EHCP annual reviews and other pastoral and administrative processes. The role includes: • To be the first point of contact for any parent/carer who has an issue with regard to attendance and safeguarding. • To get to know the families and young people and be proactive in dealing with any barrier to learning before it happens. • To have an up-to-date picture of every identified young person at the academy and keep up to date with any issue relating to a young person’s educational experience. • To liaise with any other academy teams as necessary, to inform them of any issues that relate to the service they offer for any identified young people and monitor the process to ensure the correct strategies are in place. • To ensure that all parents/carers are communicated with using as many appropriate mediums as possible. • To identify any concerns, such as child protection issues, to the Designated Safeguarding Lead/Vice Principal when appropriate work closely with the VP/AVP/SENDCo Pastoral Team and other staff to ensure effective administration of the Academy’s Safeguarding Policy and strategy. • To support the Vice Principal with a schedule of academy outreach sessions and methods; this to be presented to the Vice Principal with a view to on-going implementation. Full job description available on request. We are looking for someone who is: • Passionate about improving outcomes for children with Autism and SEMH needs • Calm, resilient and able to remain solution-focused under pressure • Skilled in building positive relationships with pupils, families and colleagues • Confident in supporting and guiding others • An excellent communicator with strong interpersonal skills • Committed to inclusion, consistency and high expectations for all pupils • IT skills • Familiar with Team Teach or other behaviour support programmes Experience within Safeguarding, SEMH, SEND, pastoral support, behaviour support, youth work, education or care settings would be highly advantageous.…
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